Job Opportunities

Here are our current job opportunites. You can also find information on our job line (919) 816-3896.

American Kennel Club
Founded in 1884, the American Kennel Club has long been the nation’s leading not-for-profit organization devoted to the study, breeding, exhibiting, and advancement of purebred dogs. A major force on the international dog scene, the AKC operates the world’s largest purebred-dog registry, affiliated with U.S. dog clubs, and approves and regulates dog events annually. The AKC is a strong advocate and supporter of purebred dogs, responsible dog ownership, canine good health, and advances the integrity of the breeding and sport of purebred dogs.

Current Openings Include:

• Event Operations Representative – Raleigh, NC

  This position handles all phases connected to the processing of all AKC Conformation, Obedience, and Tracking events including answering inquiries.

  Responsibilities:

  • Input and edit all information pertaining to event results for all event types and CGC related materials. Evaluate information, and anticipate and proactively address possible issues with the successful processing of the event.
  • Assist clubs using the online event management system. Facilitate callers’ use of AKC’s website by answering questions concerning navigation, use of features relating to area, such as judges search functions and upcoming shows.
  • Process incoming departmental mail, scan and index event reports, judge changes, customer correspondence, and other fax or e-mail documents that may pertain to an event or dog. Appropriately process checks, money orders, and credit card data.
  • Answer telephone inquiries regarding status of event processing, titles certificates, dog’s awards, and research items. Assist with the cataloging and storage of event results.

  Qualifications:

  A High School diploma or the equivalent is required along with one to two years of experience in a busy office environment. Emphasis is on excellent data entry/typing with some customer telephone contact. A skill level of 12,000 ksh is preferred and strong customer service skills are required. Must be computer literate using Microsoft Office, strong working knowledge of Word and Excel.

• Process Control Administrator – Raleigh, NC

  The Process Control Administrator will ensure and maintain an effective Quality Control System in the Support Services division, including Mail, Print, and Distribution Operations, and in other departments in the division, as assigned. Participates in Greenbelt and Blackbelt projects, as assigned. The primary responsibilities for this position are to develop techniques and controls that ensure efficient operational processes, eliminate waste, standardize work flow, and reduce defects.

  Additional responsibilities include developing procedures for quality metrics and data gathering. Stands in for the Manager, Print Center and Outbound Mail Services.

  Requirements include a Bachelor's degree with emphasis in Business or Production/ QA Operations, and up to 3 years in Print/Mail Center and/or Supply Chain-Inventory Control operations environment is preferred. Equivalent business and operational experience will be considered in lieu of a degree. Above average skills in Microsoft Word and Excel, Visio, and Microsoft Project Management are needed along with a working knowledge of Lean Manufacturing and/or Six Sigma concepts. Certification such as PMP, APICS, etc. is preferred. Must have excellent written and oral communication skills along with good project management and problem solving skills. Must also be detail oriented and demonstrate excellent organizational skills and teamwork ability.

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• Information on how to apply for AKC job opportunities
  
  No phone calls or agency referrals please.